PRIVACY POLICY

Last updated: December 2025

This Privacy Policy (the "Privacy Policy") explains how Dosti Drinks Limited (“Dosti”, “we”, “our”, or “us”) collects, uses, stores, and protects personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We collect information when you visit our website, make a purchase, contact us, or otherwise interact with our brand. By using our website, you consent to the collection and use of information as described in this Privacy Policy.

If you have any questions or concerns, please contact us at info@dostibeer.com.

1. The information we collect

We collect and process the following types of information.

Information you provide directly, including:

your name, email address, postal address, phone number, and payment details when you place an order or create an account;
any information you provide when contacting us (e.g. enquiries, feedback, or customer support requests); and
information collected automatically, including:
- Technical data such as IP address, browser type, and browsing activity through cookies and analytics tools; and
- Transaction and delivery information relating to your orders.

Optional marketing data:

if you subscribe to our newsletter or agree to receive marketing updates, we will collect your name, email, and preferences.

2. How we use your information

We use your personal information to:

process and fulfil customer orders (including payments and deliveries);
communicate with you about your purchase, account, or enquiries;
improve our website, products, and customer experience;
send you marketing updates, offers, and event information (only if you opt in); and
comply with legal, regulatory, and tax obligations.

Our lawful bases for processing include: performance of a contract, legitimate interests, consent, and compliance with legal obligations.

3. Sharing your information

We only share personal data with trusted third parties necessary for our operations, such as:

payment processors (e.g. Stripe, PayPal, Shopify Payments);
fulfilment and logistics partners (e.g. Best of British Beer, couriers); and
website hosting and analytics providers.

We will never sell your personal data.

4. Cookies

Our website uses cookies and similar technologies to enhance functionality, analyse performance, and improve your experience. Cookies help us recognise returning visitors, manage orders, and monitor traffic patterns.

By using our site, you consent to cookies being stored on your device.

You can manage or delete cookies through your browser settings. Disabling some cookies may limit site functionality.

For more detail, please see our Cookie Policy.

5. Data storage and security

We store personal information securely on servers located in the UK or EEA.

We use technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

Payment information is processed securely by third-party payment providers — we do not store your full card details.

We keep your data only as long as necessary for the purposes collected or to comply with legal and accounting requirements.

6. Your rights

Under the UK GDPR, you have the right to:

access the personal data we hold about you;.
request correction or deletion of your data;
object to or restrict processing;
withdraw consent (for marketing communications); and
request data portability to another provider.

To exercise your rights, please contact info@dostibeer.com.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

7. Marketing communications

If you’ve opted in, we may contact you with updates, offers, or events related to Dosti Beer. You can opt out at any time by clicking “unsubscribe” in any email or contacting us directly.

8. Children

Our website and products are intended for individuals aged 18 and over.

We do not knowingly collect personal data from minors.

If you believe a child has provided us with information, please contact us so we can remove it.

9. Changes to this policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated “Last Updated” date.

Significant changes will be communicated via email (if applicable).

📍 Dosti Drinks Limited, 167-169 Great Portland Street, London, England, W1W 5PF
Company No: 10509591